Shipping and Returns

Orders will be processed and mailed within four days of receipt. We ship all orders within the continental United States by USPS; no international orders accepted. We cannot be responsible for delivery transit time. Shipping charges and sales tax will be added to the total of the order during checkout.

Order Changes & Cancellations
Orders cannot be changed or cancelled online once placed. If you need to change or cancel your order, please contact us at or call (423) 391-7994.

Return Policy
To facilitate an easy, enjoyable experience on behalf of our customers, we stand behind every product we sell. If you are not fully satisfied with your purchase for any reason, please let us know! We will do everything we can to make it right, including helping to troubleshoot problems or issuing an exchange or a refund. Items returned for exchange or refund must be received within 30 days of your receipt of the item. Products should be returned in their original packaging.

You can request an exchange or a refund by going to the Returns page of our website and requesting a return authorization (RMA) number. We will issue an RMA or be in further contact to get more information about your concern. Do not return any item to us without first getting an RMA number.